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Thursday, September 26th, 2024 🔒 Staff Access
Pool Repair
Request for Utility Bill Credit
example@domain.com
YYYY-MM-DD
Enter a numeric value.
Enter a numeric value.
Description of repair.

Select multiple files, PDF or image formats only.
Terms and Conditions

Customers who refill their pools after completing repairs to address leaks may be eligible for a bill credit to offset the increased consumption that would otherwise place them into a higher billing tier. This credit will be calculated based on the rate for the second tier as defined in the Town's Consolidated Fee Ordinance, promoting responsible consumption and maintenance practices.

Eligibility Criteria:

  1. Proof of Repair: Customers must provide documentation of pool leak repairs. Acceptable proof includes receipts from licensed contractors, invoices for repair materials, or a signed statement from the homeowner detailing the repairs performed.
  2. Application for Credit: Customers must submit a completed application for the pool refill credit within 30 days of refilling the pool. The application should include:
    • Proof of repair as outlined above.
    • The date(s) the pool was refilled.
    • Meter readings before and after the refill.
  3. Inspection: The Town reserves the right to inspect the pool and repair documentation to verify the validity of the claim.
  4. Usage Limit: The credit will apply only to the water used to refill the pool up to the pool's maximum capacity as indicated on the application.
  5. Frequency: This credit can be claimed once per calendar year per customer.

Calculation of Credit:

The bill credit will be calculated as follows:

  • The amount of water used for refilling the pool will be billed at the second-tier rate as defined in the Town's Consolidated Fee Ordinance.
  • The difference between the higher tier rate and the second-tier rate for the amount of water used for refilling will be credited to the customer's account.

Conditions:

  • Customers must maintain their pool to prevent future leaks. Repeated claims due to lack of maintenance may result in denial of further credits.
  • This policy is designed to encourage sustainable water usage and maintenance practices; any misuse or fraudulent claims will result in disqualification from the program.
Selecting Multiple Files

Windows

To select multiple files on Windows, follow these steps:
  1. Click on one of the files or folders you want to select.
  2. Hold down the control key (Ctrl).
  3. Click on the other files or folders that you want to select while holding the control key.
  4. Continue to hold down the control key until you select all the files you want.

Mac

To select multiple files on Mac, follow these steps:
  1. Click on one of the files or folders you want to select.
  2. Hold down the command or shift key.
  3. Click on files or folders that you want to select while holding the command or shift key.
  4. Continue to hold down the command or shift key until you select all the files you want.

Android

To select multiple files in list or gallery view, follow these steps:
  1. You press and hold a file to select it and a check mark will appear next to it when it is selected.
  2. To select multiple files press on as many files as you want to select and check marks will appear next to all of the selected files.

iPhone / iPad

To select multiple files in list or gallery view, follow these steps:
  1. Select in the top-right corner.
  2. Tap each of your files.
Additional Email Addresses

Additional email addresses are inserted into the field by separating with a comma (e.g., example1@domain.com, example2@domain.com).