Why Didn’t I Get My Bill by Email?
We often hear, “I didn’t get my bill.” If you’ve said this, we understand how frustrating that can be. The truth is, in many cases, your bill was sent—but it may have bounced. Here’s what that means, using a simple real-world analogy:
✅ What You Can Do:
- Check your email address: Make sure we have the correct one on file.
- Look in your spam/junk folder: Sometimes, your bill ends up there by mistake.
- Whitelist our sender address: Add
to your contacts or safe senders list.This email address is being protected from spambots. You need JavaScript enabled to view it. - Update your contact information: If your email address has changed, let us know.
📧 To confirm or update your contact info, please email us at