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Thursday, November 21st, 2024 🔒 Staff Access
Application for Utility Service
Water, Sewer & Solid Waste

Texas House Bill 872 protects your personal information, like your address and utility usage, from being shared publicly. We will keep this information private unless you tell us otherwise or the law requires us to share it.

Service Address
Billing Address
Paperless billing is required for Lakewood Village.
example@domain.com
example@domain.com
123 Main St.
75068
Applicant Information

Previous Address

Reference
Solid Waste Service
Base rate includes 3 bins, extra bins will be provided at a higher rate of $10/bin.
Special Instructions
YYYY-MM-DD
Characters 0 of 250
Application Checklist
    • Pay Online
    • Checks Payable to Town of Lakewood Village
      • Drop off at Town Hall
      • Mail to: 100 Highridge Dr., Lakewood Village TX
    • Utility Deposit: $300
    • Utility Deposit: $300
    • Utility Deposit:
      • Lakewood Village: $300
      • South Oak: $300
      • Rocky Point: $100
    • CO & CSI Inspection:
      • Lakewood Village: $100
    • CSI Inspection Only:
      • Rocky Point: $25
      • South Oak: $25
Questions

Direct questions to the Town Administrator @ linda@lakewoodvillagetx.us or (972) 294-5555.

Privacy
Terms and Conditions

The Town of Lakewood Village is responsible for protecting the drinking water supply from contamination or pollution which could result from improper private water distribution system construction or configuration. The purpose of this service agreement is to notify each customer of the restrictions which are in place to provide this protection. The utility enforces these restrictions to ensure the public health and welfare. Each customer must sign this agreement before the Town of Lakewood Village will begin service. In addition, when service to an existing connection has been suspended or terminated, the water system will not reestablish service unless it has a signed copy of this agreement.

1) RESTRICTIONS. The following unacceptable practices are prohibited by State regulations.

a) No direct connection between the public drinking water supply and a potential source of contamination is permitted. Potential source of contamination shall be isolated from the public water system by an air-gap or an appropriate backflow prevention device

b) No cross-connection between the public drinking water supply and a private water system is permitted. These potential threats to the public drinking water supply shall be eliminated at the service connection by the installation of an air-gap or a reduced pressure zone backflow prevention device.

c) No connection which allows water to be returned to the public drinking water supply is permitted.

d) No pipe or pipe fitting which contains more than 8.0% lead may be used for the installation or repair of plumbing at any connection which provides water for human use.

2) SERVICE AGREEMENT. The following are the terms of the service agreement between the Town of Lakewood Village (The Water System) and the customer.

a) The water system will maintain a copy of this agreement as long as the customer and/or the premises is connected to the water system.

b) The customer shall allow his property to be inspected for possible cross-connections and other potential contamination hazards. These inspections shall be conducted by the Water System or its designated agent proper to initiating new water service; when there is reason to believe that cross-connections or other potential contamination hazards exist; or after any major changes to the private water distribution facilities. The inspections shall be conducted during the Water System’s normal business hours.

c) The Water System shall notify the Customer in writing of any cross-connection or other potential contamination hazard which has been identified during the initial inspection or the periodic re-inspection.

d) The Customer shall immediately remove or adequately isolate any potential cross-connections or other potential contamination hazard on his premises.

e) The Customer shall, at his expense, properly install, test, and maintain any back flow prevention device required by the Water System. Copies of all testing and maintenance records shall be provided to the Water System.

3) ENFORCEMENT. If the Customer fails to comply with the terms of the Service Agreement, the Water System shall, at its option either terminate service or properly install, test, and maintain an appropriate backflow prevention device at the service connection. Any expenses associated with the enforcement of this agreement shall be billed to the Customer.

Primary and Secondary Email

A primary email address is required to deliver the monthly electronic bill and will be used by the Town of Lakewood Village to send informational notices. The primary email address can be used to create an account with the billing service known as Munibilling.

An optional secondary email address may be provided. This address will receive a copy of the monthly electronic bill.

First and Last Name

Enter the first and last name as you would like it to appear on the bill.

Example #1
John Smith
100 Highridge Dr.
Lakewood Village, TX 75068

Example #2
John & Jane Smith
100 Highridge Dr.
Lakewood Village, TX 75068

Phone

The phone number is for Town of Lakewood Village use only.

Privacy Policy

The Town of Lakewood Village does not keep any personal information about you or your visit to our Internet site unless you have specifically supplied it to us. In cases where you have supplied us with information or sent us an email, such information will be treated in accordance with the applicable provision of the Public Information Act. This means that such information may be considered public information available to the public upon request. To the extent allowed by the Act and opinion of the Attorney General, the Town will make reasonable efforts to protect personal and financial information from disclosure.

Paperless Billing

Effective January 1st, 2024, all new utilities accounts in Lakewood Village and South Oak must receive monthly utility bills via email. The Town of Lakewood Village recognizes that certain residents may face hardships that prevent them from receiving electronic bills. To accommodate such situations, the Town may make exceptions on a case-by-case basis.

Exceptions to the electronic billing requirement may be granted under the following hardship scenarios:

  • Lack of Internet Access: Residents who do not have reliable internet access or who live in areas with limited or no internet connectivity.
  • Disability or Impairment: Residents with visual impairments, cognitive disabilities, or other conditions that make it difficult or impossible to use electronic devices or email.
  • Senior Citizens: Elderly residents who are not comfortable with or capable of using email and electronic billing systems.
  • Technological Limitations: Residents who do not own a computer, smartphone, or other device capable of receiving and viewing electronic bills.
  • Financial Hardship: Residents who cannot afford the cost of internet service or electronic devices required to receive electronic bills.
  • Temporary Circumstances: Residents who are temporarily unable to access their email due to circumstances such as hospitalization, long-term travel, or other personal situations.

To request an exception, residents must submit a written request to Linda detailing their specific hardship. The Town will review each request and make a determination based on the merits of the case and the supporting evidence provided.